Fraud Alert

billing fraudFrom time to time, customers have reported that individuals claiming to represent St. Thomas Energy Inc. have arrived at their doors and requested to see their energy bill. It is important for customers to know that we will never visit your business and ask you for your bill, account number or any other account information. In addition, we would also never call you and ask for this information. If you are unsure of whether the person you are talking to is a St. Thomas Energy Inc. employee, please call our Customer Service Centre at 519 631-5550, Monday to Friday from 8:30am to 4:30pm or email If you suspect that you have been the victim of fraudulent activity, contact your local law enforcement.